Terms and Conditions

Who can buy from Wittdo?

All eligible ticketholders for an upcoming Bowie Experience event may pre order their merchandise online.  By pre-ordering from Wittdo online more than 24 hours prior to the event, you get great savings, and can be sure you'll get the merchandise you want on the night.  NOTE: Orders placed less than 24 hours before the event are not guaranteed of delivery in which case a refund will apply.

How do I receive my pre-ordered merchandise from Wittdo?

Simply pre-order your merchandise by checking out through the store, and select the correct venue for your event as the pickup location.  Our friendly merchandise team will have a list of everyone who has ordered, with your name and email address for validation,  Present your ticket, name and email address to receive your merchandise.  PICKUP ONLY.  Limit of 1 Free Offer per Customer, pendng availability.

Can I buy on behalf of someone else?

Yes absolutely - place your order in their name, and make the payment in Paypal from your own account.

Is it safe to purchase online from Wittdo?

Yes absolutely - we process all payments via Paypal Website Payments so you don't have to provide your credit card details through checkout.

What is Wttdo's Cancellations and Refunds Policy?

Wittdo will refund any orders cancelled 24 hours prior to the night of the event for pickup.  Refund may be requested via our contact form, will be made via Paypal.  After 24 hours prior to the event, cancellations and refunds will be accepted only for non availability, and may also be requested via the contact form.  By request we may also make alternative arrangements for delivery - a delivery fee may apply.  We do not accept returns of goods post pickup.

Wittdo is committed to protecting and maintaining your privacy.

Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. As part of normal daily operations we may collect your information. The following Privacy Policy describes the type of information Wittdo may collect and what may happen to that information. Any questions regarding this policy or enquiries regarding privacy should be sent to MRC Enterprises Ltd, 2nd Floor, 20-22 Wenlock Road, London N1 7GU.

What type of information is collected by Wittdo?

Wittdo collects most information directly from the users of it's website(s). We collect this information so you can subscribe to products or services available for purchase via the Wittdo group of websites, subscribe to any Wittdo Newsletters, sponsor our products, request a product or service from Wittdo, complete a survey or questionnaire, enter a competition or an event, or communicate with Wittdo by e-mail or telephone.  Wittdo may also be provided with personal information about an individual from a third party, for example from third parties who managed a subscription.  WITTDO DOES NOT STORE ANY FINANCIAL DETAILS.

How is this information used by Wittdo?

Wittdo uses personal information primarily for the purpose to facilitate orders for subscriptions via it's website(s).  Wittdo may also use this information to enhance the purchase experience, resulting in a more personalised service for you.

Wittdo may also use this information to communicate with it's customers and to provide updated information on products and services.  From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to our sponsors. This will simply comprise data collected about our customers and activity on the Wittdo group of websites and products to create results. Wittdo will not provide your personal information to third parties.

To whom might Wittdo disclose Personal Information?

Wittdo will provide your information to sponsors of our products or services.  Wittdo may also provide your information to other organisations who are sponsoring or otherwise involved with or participating in a promotion, competition or survey; including registered companies that are involved with the drawing of the prize and database management entities.

Use of Internet Cookies online

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting Wittdo websites (for example, to place items in your shopping cart).